Shipping

Select your delivery country

• France
  

  Free delivery on orders over 100€
  in metropolitan France

  

  30 days from delivery for your returns!
  100 days for P+ customers
  More info plus

  Our main delivery
  methods

  Delivery	In point Relais | At home	Express at home On eligible products
  Cost	Free delivery for orders over 100€ Free for P+ customers	From 4,99€. Free for P+ customers

  Delivery in relay point and express are not available in Dom-Tom

  Bike Delivery of a fully
  assembled and adjusted

  For a bike ready to ride, assembled and adjusted by a cycle technician,
  we offer two additional services

  

  Click and Collect Bike

  At our Ambassade and in our partner stores. Free

  

  Custom made at home

  Via our Mobile Shops in the available regions. 59,99€

  An item unsuitable?
  Just send it back to us!

  

  If you are unconvinced by an item that you have bought from us, you have 30 days from delivery of your order to return it to us.
  
  For a full reimbursement, items must be returned new, unused, unassembled with a returns label in their original packaging, plus any accessories supplied with the item.
  
  We are unable to exchange items or cancel orders.
  
  

  More info
• Belgium
  

  Free delivery on orders over 99€
  

  

  30 days from delivery for your returns!
  More info plus

  Our main delivery
  methods

  Delivery	In point Relais | At home
  Cost	Free delivery for orders over 99€

  An item unsuitable?
  Just send it back to us!

  

  If you are unconvinced by an item that you have bought from us, you have 30 days from delivery of your order to return it to us.
  
  For a full reimbursement, items must be returned new, unused, unassembled with a returns label in their original packaging, plus any accessories supplied with the item.
  
  We are unable to exchange items or cancel orders.
  
  

  More info
• Swiss
  

  Free delivery on orders over 99 €

  

  30 days from delivery for your returns!
  More info

  Our main delivery
  methods

  Delivery	At home
  Cost	Free delivery for orders over 99€

  An item unsuitable?
  Just send it back to us!

  

  If you are unconvinced by an item that you have bought from us, you have 30 days from delivery of your order to return it to us.
  
  For a full reimbursement, items must be returned new, unused, unassembled with a returns label in their original packaging, plus any accessories supplied with the item.
  
  We are unable to exchange items or cancel orders.
  
  

  More info
• Germany
  

  Free delivery on orders over 99€

  

  30 days from delivery for your returns!
  More info

  Our main delivery
  methods

  Delivery	At home
  Cost	Free delivery for orders over 99€

  An item unsuitable?
  Just send it back to us!

  

  If you are unconvinced by an item that you have bought from us, you have 30 days from delivery of your order to return it to us.
  
  For a full reimbursement, items must be returned new, unused, unassembled with a returns label in their original packaging, plus any accessories supplied with the item.
  
  We are unable to exchange items or cancel orders.
  
  

  More info
• Italy
  

  Free delivery on orders over 99€

  

  30 days from delivery for your returns!
  More info

  Our main delivery
  methods

  Delivery	At home
  Cost	Free delivery for orders over 99€

  An item unsuitable?
  Just send it back to us!

  

  If you are unconvinced by an item that you have bought from us, you have 30 days from delivery of your order to return it to us.
  
  For a full reimbursement, items must be returned new, unused, unassembled with a returns label in their original packaging, plus any accessories supplied with the item.
  
  We are unable to exchange items or cancel orders.
  
  

  More info
• Spain
  

  Shipping fees from €7,99

  

  30 days from delivery for your returns!
  More info

  Our main delivery
  methods

  Delivery	At home
  Cost	Shipping fees from € 7,99

  An item unsuitable?
  Just send it back to us!

  

  If you are unconvinced by an item that you have bought from us, you have 30 days from delivery of your order to return it to us.
  
  For a full reimbursement, items must be returned new, unused, unassembled with a returns label in their original packaging, plus any accessories supplied with the item.
  
  We are unable to exchange items or cancel orders.
  
  

  More info
• portugal
  

  Shipping fees from €9,99

  

  30 days from delivery for your returns!
  More info

  Our main delivery
  methods

  Delivery	At home
  Cost	Shipping fees from €9,99

  An item unsuitable?
  Just send it back to us!

  

  If you are unconvinced by an item that you have bought from us, you have 30 days from delivery of your order to return it to us.
  
  For a full reimbursement, items must be returned new, unused, unassembled with a returns label in their original packaging, plus any accessories supplied with the item.
  
  We are unable to exchange items or cancel orders.
  
  

  More info
• Other country
  

  Free delivery on orders over 99€

  

  30 days from delivery for your returns!
  More info

  Our main delivery
  methods

  Delivery	At home
  Cost	Free delivery for orders over 99€

  An item unsuitable?
  Just send it back to us!

  

  If you are unconvinced by an item that you have bought from us, you have 30 days from delivery of your order to return it to us.
  
  For a full reimbursement, items must be returned new, unused, unassembled with a returns label in their original packaging, plus any accessories supplied with the item.
  
  We are unable to exchange items or cancel orders.
  
  

  More info