Delivery conditions, extended time periods, returns, etc.
We take stock of the current situation with you. Go here to see our latest.
Deliveries to the United Kingdom are no longer provided..
All deliveries are now contact-free. So we can protect you and continue to protect others.
Many of you are asking us questions about the current situation.
So we can answer you as quickly as possible, we have prepared answers to the most frequently asked questions.
We have reinforced our procedures to process all orders while complying with rules of good hygiene. The timer periods provided take into account these longer preparation times. We are doing as much as possible to reduce your waiting time
Despite the slowdown, all of our hauliers are fulfilling our orders all over the country. Each haulier has implemented specific procedures. Therefore, please read the information available on the delivery page and rely on the information provided along with the tracking n. for your package.
We are adapting our website as quickly as possible, according to the information we receive from hauliers and the government. Furthermore, methods of payment available are listed during the Payment step of the order procedure.
Are you not fully satisfied with your order? No problem! Probikeshop is always here to help you find a solution!
New arrivals are ongoing. Please check the specific page regularly for more information and to order your item
Our Customer Service remains operational and is available to answer all of your questions.