In light of current events, we wish to inform you that it is business as usual at Probikeshop.
All the Probikeshop teams are more solid than ever and are at the ready. We have adapted our infrastructure and implemented procedures to handle this exceptional situation.
Our Customer Service is still operational and available only by email, to answer all your queries.
Probikeshop will continue to process your orders and carry out home deliveries.
Please note that, during the lockdown period, cheque payments have been suspended temporarily.
However, given the current situation, delivery times can no longer be guaranteed. We are in daily communication with hauliers and are adapting transportation options in real time.
Our Concept Store in Lyon will close from Monday 16 March. The collection of goods has also been suspended.
Let's all stand united and be responsible during this unprecedented time. Take care of yourself and your nearest and dearest.
We appreciate your trust and your loyalty.
The Probikeshop team
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